{
    "page": {
        "name": "Snappy Host Status",
        "url": "https://status.snappyhost.co.uk",
        "timezone": "Europe/London",
        "updated_at": "2026-08-05T21:25:07+00:00"
    },
    "status": {
        "indicator": "operational",
        "description": "All systems operational"
    },
    "components": [
        {
            "id": "shared-web-hosting",
            "name": "cPanel Shared Web Hosting",
            "group": "Hosting",
            "status": "operational",
            "description": "cPanel hosting on our shared platform",
            "uptime": 99.8679
        },
        {
            "id": "pinebolt-shared-web-hosting",
            "name": "PineBolt Shared Web Hosting",
            "group": null,
            "status": "operational",
            "description": null,
            "uptime": 100
        },
        {
            "id": "vps-platform",
            "name": "VPS Platform",
            "group": null,
            "status": "operational",
            "description": null,
            "uptime": 100
        },
        {
            "id": "client-area",
            "name": "Client Area",
            "group": "Platform",
            "status": "operational",
            "description": "Billing, tickets and account management",
            "uptime": 100
        },
        {
            "id": "dns",
            "name": "DNS",
            "group": "Platform",
            "status": "operational",
            "description": "Authoritative nameservers",
            "uptime": 100
        },
        {
            "id": "email-delivery",
            "name": "Email Delivery",
            "group": "Platform",
            "status": "operational",
            "description": "Inbound and outbound mail",
            "uptime": 100
        },
        {
            "id": "website",
            "name": "Website",
            "group": "Platform",
            "status": "operational",
            "description": "snappyhost.co.uk",
            "uptime": 100
        }
    ],
    "incidents": [],
    "recent_incidents": [
        {
            "id": "2026-08-04-network-issue-affecting-s101-platform-london",
            "name": "Network issue affecting S101 Platform (London)",
            "status": "resolved",
            "impact": "major",
            "started_at": "2026-08-04T10:39:00+00:00",
            "resolved_at": "2026-08-04T18:26:00+00:00",
            "components": [
                "shared-web-hosting"
            ],
            "url": "https://status.snappyhost.co.uk/incidents/2026-08-04-network-issue-affecting-s101-platform-london",
            "updates": [
                {
                    "status": "resolved",
                    "body": "We\u2019ve been monitoring the situation over the last few hours and can confirm that the attack has been resolved. We\u2019re now seeing services running as expected.\r\n\r\nWe appreciate your patience while we worked to resolve this issue, and thank you for your understanding.",
                    "published_at": "2026-08-04T18:26:00+00:00"
                },
                {
                    "status": "monitoring",
                    "body": "Service has been fully restored. Traffic to the affected IP address is flowing normally and all affected customers are back online.\r\n\r\nDuring the mitigation window the address was unreachable, so some customers will have seen sites offline rather than degraded. We apologise for the disruption.\r\n\r\nOur team remains engaged with upstream providers and is monitoring traffic to the affected range.\r\n\r\nWe will confirm resolution once we have seen a sustained period of clean traffic.",
                    "published_at": "2026-08-04T10:55:00+00:00"
                },
                {
                    "status": "investigating",
                    "body": "We are investigating a network issue affecting some VPS customers in our London location. Our data centre has detected a denial-of-service attack targeting one of our IP addresses and has applied filtering to block it.\r\n\r\nWhile this filtering is active, affected customers may see slow connections, timeouts, or websites failing to load. Your server and your data are not affected \u2014 this is a traffic problem on the network in front of it.\r\n\r\nWe are working with the data centre to reduce the impact and restore normal performance. Our next update will be within 30 minutes.",
                    "published_at": "2026-08-04T10:39:00+00:00"
                }
            ]
        },
        {
            "id": "2026-07-23-investigating-issues-with-s962",
            "name": "Investigating Issues with S962",
            "status": "resolved",
            "impact": "major",
            "started_at": "2026-07-23T21:08:00+00:00",
            "resolved_at": "2026-07-24T02:04:49+00:00",
            "components": [
                "shared-web-hosting"
            ],
            "url": "https://status.snappyhost.co.uk/incidents/2026-07-23-investigating-issues-with-s962",
            "updates": [
                {
                    "status": "resolved",
                    "body": "The server is now operational. No CPU, memory, I/O, or entry process resource spike found. \r\nYou site should now loads normally otherwise, report it to us immediately. Thanks!",
                    "published_at": "2026-07-24T02:04:49+00:00"
                },
                {
                    "status": "investigating",
                    "body": "We\u2019re currently experiencing issues with S962 and are investigating. At this time, we do not expect this to be a prolonged issue. We\u2019ll provide further updates as they become available.",
                    "published_at": "2026-07-23T21:08:00+00:00"
                }
            ]
        }
    ],
    "scheduled_maintenance": []
}